We’re not just another bike shop—and that’s exactly the point.
As a Giant-authorised workshop, we specialise in high-performance service and custom builds using premium components from CADEX, Shimano, and SRAM. Our workshop is fully outfitted with professional-grade tooling, torque-specific calibration equipment, and diagnostic systems to ensure precise assembly and tuning. From CADEX carbon wheelsets and integrated cockpit systems to Shimano Di2 and SRAM AXS wireless drivetrains, our certified mechanics apply manufacturer-specific protocols for flawless integration and peak performance. Whether you're building a race-ready Propel Advanced or dialing in your endurance Defy, we deliver expert service with transparent quoting and uncompromising attention to detail.
Contact us to book an appointment or to discuss your individual servicing or build requirements.
Bike Spa - $60.00
Overall, a Bicycle Spa is meant to enhance the bike's lifespan, improve its performance, and ensure that it remains in top condition for the rider.
Full Cleaning: The bike is thoroughly cleaned, with attention to the frame, gears, chain, and wheels to remove dirt, grease, and debris.
Lubrication: Proper lubrication is applied to key components like the chain, cables, and bearings to reduce friction and improve performance.
Classic - $145.95
A Classic Bicycle Service is a routine maintenance package designed to keep your bike in good working condition. This service typically includes essential checks and adjustments to ensure that your bike is safe, efficient, and ready for the road or trail. Here's what you can usually expect from a standard service:
General Bike Inspection: The technician will thoroughly inspect the frame, wheels, tires, and components for any signs of wear or damage.
Brake Adjustment: Ensuring that your brakes are responsive and working efficiently. This includes adjusting brake pads, cables, and alignment.
Gear Tune-Up: Adjusting the gears to ensure smooth shifting and optimal performance, which includes aligning the derailleurs and fine-tuning the cables.
Wheel Truing: Checking and adjusting wheel alignment to ensure that the wheels spin smoothly without wobbling, which helps improve safety and comfort.Tire Pressure Check & Adjustment: Ensuring that the tires are properly inflated for the type of riding you do, which affects performance and safety.
Lubrication: Applying lubrication to the chain, cassette, and other moving parts to reduce friction, improve performance, and extend the life of your bike.
Cleaning: A basic cleaning of the bike’s components, especially the drivetrain (chain, gears, etc.), to remove dirt, dust, and grime that could affect performance.
Bolts & Fasteners Check: Ensuring that all screws, bolts, and fasteners are properly tightened to prevent any loosening during rides.A standard bicycle service is ideal for regular maintenance, keeping your bike running smoothly and safely without needing major repairs or upgrades.It's recommended to get a standard service done every few months or after a set amount of riding distance.
E-Bike Standard Service (Giant Only) - $159.95
A Standard E-Bike service typically includes a thorough inspection and maintenance of both the electrical and mechanical components. Here’s what you can expect:
Electrical System Check:
Battery health check (voltage, charge cycle, and connections)
Motor inspection (smooth operation and noise check)
Controller and wiring inspection (connections, wear, and potential issues)
Display and sensors check (throttle, pedal-assist, lights, and other electronics)
Mechanical Inspection & Tuning:
Brake system check (pads, discs, cables, and fluid for hydraulic brakes)
Gear and drivetrain service (lubrication, derailleur alignment, and chain wear check)
Tire and wheel check (pressure, tread wear, and spoke tension)
Suspension check (if applicable)
Safety & Performance Adjustments:
Tightening of all bolts and fittings
Firmware updates (if available)
General cleaning and lubrication
Recommended Service Frequency:
Light use: Every 6-12 months
Regular use: Every 3-6 months
Heavy use (commuter/off-road): Every 1-3 months
Pro Team - $485.95
A Pro Team Full Bicycle Service is a comprehensive, top-tier maintenance package designed for cyclists who demand the best performance from their bikes. This service is ideal for professional riders, competitive racers, and serious enthusiasts who want their bikes in peak condition.
Complete Bike Disassembly & Deep Cleaning:
Full bike strip-down – all components removed
Frame and fork deep cleaning & inspection for cracks or wear
Drivetrain degreasing (cassette, chain, chainrings, derailleurs)
Wheels, tires, and rims cleaned thoroughly
Drivetrain & Transmission Overhaul:
Chain, cassette, and chainring wear check
Bottom bracket removed, cleaned, and regreased
Crankset inspection and torque check
Derailleur hanger alignment and shifting calibration
Wheel & Tire Optimization:
Hub bearings checked, cleaned, and lubricated
Spokes tensioned and wheels trued for perfect alignment
Tire pressure set to rider preference
Tubeless sealant top-up (if applicable)
Brakes & Safety Inspection:
Brake calipers, pads, and rotors cleaned and checked
Hydraulic brake fluid bleed (if needed)
Cable/housing replacement for smooth braking performance
Torque check on all bolts for safety
Final Tuning, Testing & Finish:
Professional assembly with precision torque settings
Firmware updates for electronic shifting (Di2, SRAM AXS, etc.)
Final performance test & test ride by an expert mechanic
Polishing and protective coating application
Maestro Service - $369.95
Maestro suspension is known for its unique design that combines rear shock absorption with efficient pedaling and braking performance. Regular servicing of this system is essential for optimal performance, ensuring smooth rides over rough terrain and preventing premature wear of suspension components.
Suspension Inspection:
A detailed check of the front fork and rear shock for wear, damage, or leaks.
Ensuring the suspension linkage is in good condition and properly aligned.
Checking the bushings and seals for any signs of wear or damage.
Suspension Tune-Up:
Adjusting the suspension settings (compression, rebound, and air pressure) to the rider’s weight, riding style, and terrain.
Fine-tuning the suspension for maximum comfort, control, and performance.
Lubrication and Cleaning:
Cleaning and lubricating all moving parts of the suspension system, including the fork stanchions and rear shock.
Ensuring that the suspension linkage pivots are free from dirt and properly lubricated to prevent friction and wear.
Air Pressure Adjustment:
Adjusting the air pressure in the fork and rear shock to suit the rider’s weight and riding style. Proper air pressure is crucial for achieving a responsive suspension feel.
Linkage and Pivot Point Maintenance:
Checking and maintaining the linkage system that controls the rear suspension movement. This includes cleaning and lubricating the pivot points and ensuring that all bolts are properly torqued.
Test Ride and Performance Check:
A test ride is often conducted to ensure the suspension is performing correctly, with appropriate rebound, compression, and responsiveness. Adjustments are made based on the rider’s feedback and observed performance.
Why Regular Maintenance is Important:
Suspension systems, especially those like Maestro, are vital for ensuring control, comfort, and safety when riding on rough trails. Over time, dirt, moisture, and wear can cause suspension parts to degrade, leading to poor performance or even damage. Regular servicing will keep the suspension working efficiently and extend the lifespan of key components, allowing you to enjoy a smoother and safer riding experience.
A Maestro Suspension Mountain Bike Service should be done at least once a year or more frequently depending on your riding frequency and the conditions you ride in.